Who we are
Our website address is: https://detroitlegacytours.com.
DETROIT LEGACY TOURS PRIVACY POLICY
Detroit Legacy Tours is committed to protecting the privacy and personal information of its customers, website visitors, and anyone who interacts with our services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and/or book a tour. Please read this policy carefully. By using our services, you agree to the terms described below.
- Information We Collect. We may collect the following types of information when you participate in our tours or interact with us:
- Personal Information – your name; address; phone number; and email.
- Payment Information– processed securely through third-party payment providers; we do not store credit card numbers.
- Photographs or Video– if taken during tours for documentation, marketing and promotional purposes. By taking our tour, you consent to the use of your images, video and recordings.
- Website or App Date– such as IP address, browser type, and usage analytics if you use our online services.
- How We Use Your Information. We useyour information to:
- Operate and manage tours
- Communicate with you about bookings, updates, future tours, or safety matters.
- Process payments and issue receipts
- Improve our services and customer experience
- Comply with legal or insurance requirements
- Share promotional photos, videos and recordings
- How We Share Information. We do not sell your personal information. We may share limited information with:
- Service Providers-such as payment processors or booking platforms
- Emergency Responders – if needed for your safety
- Insurance Carriers or Legal Authorities – when required by law or to protect our rights.
All third-party payment processors are required to handle your information securely.
- Data Retention. We retain your information only as long as necessary to:
- Provide Services
- For marketing and promotion purposes
- Meet legal, tax or insurance obligations
- Resolve disputes or enforce agreements
- Your Choices and Rights. You may:
- Request access to personal information we hold
- Ask us to correct inaccurate information
- Request deletion of your information when legally permissible
- Children’s Privacy. Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18 without verified parental consent. If you believe a child under 18 has provided us with personal information, please contact us immediately so we can delete it.
- Third-Party Links. Our website may contain links to third-party websites, social media platforms or booking portals. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
- Contact Us. If you have any questions, concerns, or requests regarding this Policy, please contact us:
Detroit Legacy Tours
19 Clifford St., #800
Detroit, MI 48226
- Data Sharing.
- Customer data is not shared with third parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purposes. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
- The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts.
- You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.
- Updates to this Policy. We may update this Privacy Policy periodically. The “Last Updated” date will reflect the most recent changes. Participation in our tours indicates acceptance of the updated policy.
Last Updated: June 5, 2026